Orders
You can choose to use our guest checkout to place an order or you can create an account during purchase. By creating an account you can check out faster, track your orders, update your profile information for future orders and many more.
Don’t worry, it happens. Just go to My Account, click on the ‘Forgot your password’ link and enter the email address you registered with. You will receive an email shortly reminding you of your password.
All sizes are European sizes unless stated otherwise.
From time to time our stores may run special local promotions that may not be available on our website or we may offer special discounts online that are not available in stores.
We will send you a confirmation email straight after your order has been placed. If you do not see this email in your inbox please check your junk/spam folder.
Once you have received your confirmation email, we can’t change the details of the order (product, quantities or delivery address). Please ensure you review all your details before you complete the checkout process. If you need any assistance, please contact us immediately at hello@prettyballerinas.com.sg
You can’t cancel an order once it is placed. If you need any assistance, please contact us at hello@prettyballerinas.com.sg as soon as possible. If your order has already been dispatched, you can return it within 14 days of receipt of item.
Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we will let you know as soon as possible.
Payments are Powered by Shopify Pay. We accept Mastercard, Visa and Amex.
All transactions will be made in Singapore Dollars. All prices displayed online are inclusive of 7% GST.
Pretty Ballerinas are sold to you by the following company - this is the name that will appear on your credit card statement
Company address:
FJ Benjamin (Singapore) Pte Ltd
1 Jalan Kilang Timor Pacific Tech Centre #07-01 Singapore 159303